Shipping policy
Shipping Policy
At Bark Performance, we are committed to ensuring your products arrive quickly and safely. Below is our shipping policy to help you understand how we handle your order:
Processing Time
- Orders are processed within 24 to 48 hours after payment is received, excluding weekends and holidays.
- Orders placed after 2:00 PM EST on Fridays or during the weekend will begin processing on the next business day.
Shipping Options and Delivery Times
- Currently, we offer Standard Shipping.
- Estimated delivery times:
- Standard Shipping: 3–7 business days
Shipping Costs
- Shipping costs are a flat fee of $5.95 to the Continental US.
- Free shipping is available on orders over $100.
Order Tracking
- Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package's journey to your doorstep.
Shipping Restrictions
- At this time, we only ship within the United States.
- We will ship to P.O. boxes and APO/FPO addresses.
Damaged or Lost Packages
- If your package arrives damaged or is lost during transit, please contact us at team@barkperformance.com within 7 days of the expected delivery date. We will work with you to resolve the issue.
Changes to Orders
- Once your order is placed, changes can only be made if the package has not yet shipped. Contact us immediately at team@barkperformance.com to request a change.
Thank you for choosing Bark Performance. If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us. We appreciate your trust in our products and services!